Shipping policy
As of February 17th, 2020, Camoretro.com is transitioning to free shipping site-wide. Sellers are responsible for the shipping costs of all items. As a seller, please keep this in mind when listing items and setting prices.
Sellers have 10 days to ship an item after point of sale until the customer can request a refund. As a customer, please refrain from reaching out until 10 days after your order has been placed.
90% of Camoretro's inventory belong to individual sellers like you that are balancing work, family, and life. They're sent a reminder about shipping every 3 days. Please be patient with the process.
The resources below can be used to help you estimate the shipping costs of your items:
- United States Postal Service Price Calculator (Preferred Camoretro carrier - generally most affordable)
- United Parcel Service Estimate Shipping Cost Tool (Can be more affordable than USPS for items heavier than 1.5 lbs or when shipping to some urban zip codes)
- FedEx Shipping Rate Tool (Generally the most expensive option)
- PirateShip.com is used by several Camoretro sellers to find the best rates with USPS. For example, it's easy to unnecessarily opt into USPS's priority shipping rates at a premium without realizing it.
- FedEx Authorized ShipCenters and UPS Authorized Shipping Outlets are third party to both companies and their services include a surcharge. Though unverified, I've been told the minimum surcharge is 18%. These locations are usually found in the rural markets in which many of our sellers live.
If you're shipping even a few items it can make sense to buy some cardboard boxes or poly mailers to offset some of the shipping costs. Using flat-rate packaging provided by shipping carriers usually carries a premium rate with it. Shipping hats in anything except a box or rigid package of some sort is highly discouraged. Packaging can be bought in small quantities at brick and mortar retailers (Wal-Mart, Target, etc.). If you're interested in ordering larger quantities I've linked the items below.
Here are the packaging sizes we recommend using for certain products:
- 8" x 6" x 6" Cardboard Box (baseball style hats)
- 14" x 14" x 6" Cardboard Box (wide brim hats)
- 8" x 8" x 8" Cardboard Box (baseball style hats + a few pieces of clothing)
- 10" x 13" Poly Mailer (light to medium weight clothing)
- 19" x 14.5" Poly Mailer (medium to heavyweight clothing)
- 24" x 19" Poly Mailer (large, heavyweight clothing)
Please reach out to me if you have any questions about shipping costs or the process!
-Logan